Privacy Policy

cleaners.cy is a Cyprus-based two-sided marketplace that connects cleaners and cleaning companies with customers.

For any privacy-related request, contact us at contact@cleaners.cy.

We collect registration data from cleaners: full name, email, phone, identity document details, bio, services, coverage areas, and photos of identity documents.

We collect and use this data only to verify identity and manage profiles on cleaners.cy.

Our legal basis for processing your personal data is your explicit consent under Article 6(1)(a) of the General Data Protection Regulation (GDPR).

We keep profile data for as long as you maintain an active account.

Identity documents are retained for compliance purposes and deleted upon account closure.

Your data is stored on EU servers in Frankfurt, Germany.

Our backend infrastructure is hosted in the European Union.

Data is processed by third-party cloud infrastructure providers acting as data processors under data processing agreements.

Data is never sold or shared for marketing purposes.

You have the right to request access to your data, rectification of inaccurate data, erasure of your data, and withdrawal of your consent.

To exercise any of these rights, email contact@cleaners.cy.

You can withdraw your consent at any time by emailing contact@cleaners.cy.

Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus).